Wednesday 11th December 2019

Hosted PBX Calls to and from Spark network failing

Calls to and from the Spark network are failing over all voice platforms within the 09 area code. Engineers working with vendor to get issue resolved.

UPDATE: Inbound calls are working and under observation. Outbound calls have been re-routed via another carrier, inbound calls only from Spark 09 region now affected

UPDATE: Issue has been resolved.